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Research & Evaluation | Quality Control and Quality Assurance

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North American Management

supports customers in managing organizational and program quality through both quality control and quality assurance. Our techniques monitor internal and external performance, while driving measurable results.

  • Our quality control techniques verify that internal/external customer and program deliverables are of acceptable quality, and that they are complete and correct.
  • Our quality assurance techniques verify that internal/external processes used to create the deliverables can be easily replicated and performed by a manager, a customer, or even a third-party reviewer.

We utilize Capability Maturity Model Integration (CMMI) and International Organization Standardization (ISO) policies and procedures to perform the work required by our customers, ensuring a reduction of risk, the application of certified methodologies, industry standard processes and world-class tools.