Client:
U.S. Department of Housing and Urban Development, Office of Public and Indian Housing
Project Name:
Training and Technical Assistance to Troubled and Substandard Public Housing Agencies
Market:
Federal Government
Project Description:
As part of the Department of Housing and Urban Development's Management Reform, the Office of Public and Indian Housing (PIH), Troubled Agency Recovery Center (TARC) established new performance monitoring tools: the Public Housing Assessment System (PHAS), to evaluate Public Housing Agencies; and Section Eight Management Assessment Program (SEMAP), to evaluate the Housing Choice Voucher program. These tools ensure safe, sanitary, and affordable housing to millions of low-income families.
Using state-of-the-art methodologies and analytical techniques, North American Management has provided assessment, evaluation support services, including technical assistance and program management support to troubled and substandard public housing agencies on behalf of HUD. Support services provided to the housing agencies include: organization and staffing; management information systems; admissions and occupancy; resident councils; vacancies and unit turnaround; maintenance and modernization; procurement and contracting; resident services; energy consumption/ conservation; SEMAP and PHAS assistance; Section 8; real estate management; supportive services; management analysis; management tools; employee development; and community building/ self-sufficiency.
For more information:
Housing Manager, Housing & Community Revitalization